How We Deliver 

Consulting Services 

Scheduling: Our first session involves gathering information about you and your situation to identify needs and determine goals and services. Use the Register Here form to request services. All consultative services are mutually agreed upon and scheduled at least one week in advance, subject to availability. You can also email us at info@mightyoaksconsulting.com! 

Communication: Efficient service via email, phone, or video conference call.

*Service offering examples are highlighted on the Home page.  

Testing 

Location: Near Wake/Granville Co. line, or in your home for a small additional fee. *Exact address will be sent upon confirmation of scheduled testing. 

Private administration of the Woodcock-Johnson V Tests of Achievement can be offered in a private setting or in your own home for an additional fee, provided that confirmation of dependable internet/Wi-Fi and a distraction-free testing area is available. 

Coordination + Scheduling: Use the Register Here form to request services, and we will be in touch to finalize testing choice(s), date, and time of session, and review all necessary information. It's that simple! 

Payment + Fees 

Fee Structure: All services will be billed via email invoice and should be paid prior to each session. 

Payment Expectations: Invoices are issued via email in advance, and balances should be paid in full before sessions or services are delivered. Receipt of payment confirms services and scheduling. We accept credit cards, Venmo, cash, and payments via ClassWallet for those looking to pay with ESA+ funds. 

Cancellations + Refunds: Notify us at least 24 hours in advance for changes, including cancellations and rescheduling requests. Late cancellations or no-shows may incur full-service fees. Refunds for prepaid services will be considered on a case-by-case basis.

Confidentiality + Privacy 

Data Protection: All personal information and educational records are used solely for providing services and are kept strictly confidential.

Privacy Policy: We adhere to rigorous privacy practices to protect all clients.

Client Responsibilities 

Accurate Information: Provide complete and accurate details about your learner's current educational situation and  to help ensure effective, reflective solutions and delivery.

Engagement: Active, open participation in all sessions is key to success.

Dispute Resolution

Complaints: Promptly communicate any concerns for swift resolution.

Mediation: If unresolved, mediation services may be used for fair dispute resolution.

Policy Amendments

We reserve the right to amend this policy at any time. Significant changes will be communicated promptly.

Policy Agreements

By using our services, you acknowledge that you have read and understood this Service Policy and agree to its terms, expectations and conditions.

Welcome to Mighty Oaks Consulting—

Academic solutions tailored to YOUnique learners.